HOW TO PAY
Do you have questions about payment? We explain the available options to finalize your purchase.
RECEIVE IT FIRST WITH SEQURA:
Receive your purchase first and pay for it later. You have 7 days to decide, and if you don't like it, you can return it. And the best part, it's free for you.
Sounds good, right? Shop with seQura in a flash. No paperwork, no uploading documents, and instant approval. Easy, fast, and secure.
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- Select seQura as your payment method when completing your order.
- Enter your ID and mobile number, and we will instantly confirm your purchase. You don't need to enter any credit card details or make any payment upfront.
- Receive your order, check it out, and pay up to 7 days after shipping, at no additional cost. SeQura will send you an email with the payment date and method. Enjoy!
If you have any questions, resolve them here.
INSTALLMENT PAYMENT WITH SEQURA:
Choose to pay at your own pace in installments that suit you best with a small fixed monthly fee. Clear and transparent costs. With only 5 details and instant approval.
Sounds good, right? Shop with seQura in a flash. No paperwork and no uploading documents. Easy, fast, and secure.
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- Select seQura as your payment method and choose the number of installments when completing your order.
- Fill in 5 details, and we will instantly confirm your purchase. Today you only pay the first installment.
- Enjoy your purchase and pay comfortably. Your payments will be automatically processed each month.
If you have any questions, resolve them here.
PAYMENT BY CREDIT/DEBIT CARD:
Kelme.com exclusively accepts credit and debit cards. Payments can only be made in Euros.
Credit or debit card payments are processed online through a secure and reliable method for transactions with leading financial institutions. Payments are made in real-time through the corresponding payment gateway.
Please ensure that your card is active and valid, as well as the security details or codes required by your bank.
Kelme.com does not store or save any card data as this information is automatically sent from the customer's computer to their respective bank. For added security, data is transmitted in encrypted SSL format. For Visa and Mastercard payments, CES (Secure Electronic Commerce) transactions will be conducted. After verifying that the card is registered in the CES system, the system will contact the issuing bank so the buyer can authorize the purchase. Once the bank confirms authenticity, the charge will be made on the card. Otherwise, the order will be canceled.
To prevent potential fraudulent use of cards, Kelme.com applies a special monitoring protocol and reserves the right to wait for payment confirmation before processing and shipping the order. Similarly, it reserves the right to process orders and subsequent shipments when irregularities are detected. As an additional security measure aimed at preventing Internet fraud, Kelme.com reserves the right to verify personal data provided by customers and take appropriate measures (including order cancellation) to ensure that purchased goods are delivered according to order details.
PAYMENT VIA PAYPAL:
If you make a payment for your order via PayPal, we will connect you directly to PayPal's website to complete your payment. To resolve any issues related to PayPal payments, you must contact PayPal directly regarding:
Incorrect or unauthorized payments.
Problems accessing or using your PayPal account.
Refunds from Kelme.com not appearing in your PayPal account.
Credit or debit cards linked to your PayPal account.
Adding or modifying credit/debit cards in your PayPal account.
Confirming or changing addresses associated with your PayPal account.
Issues with PayPal passwords.
Verifying if a Kelme.com order was processed via PayPal.
Blocked or rejected PayPal payments.
Please click here to contact PayPal's customer service.
FINALIZING YOUR ORDER:
Once confirmed and accepted by the customer, the order implies acceptance of Kelme.com's payment methods as well as its shipping and return procedures.
After confirmation by Kelme.com, an email will be sent to the customer containing a description of the ordered product along with a number guaranteeing that the purchase was correctly completed.