SHIPPING COSTS
The transportation of items purchased on kelme.com will be carried out through a courier company and delivered within 24-48 hours or 3-5 days, depending on the selected service, except for specific cases such as the Balearic Islands or foreign countries, where this time frame will be extended depending on the distance.
For the order to be shipped on the same day, it must be placed on a weekday before 3:00 PM. Orders placed on non-working days or after 3:00 PM will be prepared and shipped by the courier company on the next working day.
The shipping costs are (Updated 09/01/2025):
- Economy Shipping to Mainland Spain: €5 | Free for orders over €50 | Delivered via SEUR in 3 - 5 days.
- Premium Shipping to Mainland Spain: €8 | Delivered via SEUR in 24 - 48 hours.
- Shipping to Balearic Islands: €9 | Free for orders over €100 | Delivered via SEUR in 72 - 96 hours.
- Shipping to Portugal: €7 | Free for orders over €80 | Delivered via SEUR in 48 - 72 hours.
In specific cases and conditions or for special promotions, kelme.com reserves the right to change shipping conditions and amounts.
To ensure successful delivery of your order, it is essential to correctly provide the shipping address details, particularly the following fields: NAME, PHONE NUMBER, ADDRESS, POSTAL CODE, CITY, AND PROVINCE. It is very important that this information is accurate, as it is the only way for your order to reach its destination. kelme.com is not responsible for incorrect addresses that cause delivery delays.
For any issues regarding the status of your shipment, you can make an inquiry or clarify any doubts via Tienda.Online@kelme.es
The above purchase conditions only apply to shipments in the specified regions or countries. Unless otherwise stated in the future or new zones are added, kelme.com does not ship outside of the specified areas.